Monitoring stack processing issue

Incident Report for eMagiz Platform Status

Resolved

Yesterday, we experienced an issue with our monitoring stack similar to the incident that occurred on October 21. The issue has since been resolved, and metric processing has returned to normal.

As a result of the incident, metric data is unavailable for the period between 14:54 and 15:44 UTC.

Our engineering teams are currently investigating the underlying cause of the incident, including its relation to the previous occurrence. We are also reviewing additional measures to prevent similar issues from recurring.

At this time, the platform is operating normally and no further issues have been identified.
Posted Oct 29, 2026 - 15:00 UTC